Laundry service · Linens included · Lake Norman

Vacation rental laundry,premium linens included.

We pick up your used sheets and towels, wash them to CDC guidelines, and bring them back steam pressed and folded for the next booking. One flat rate per turnover, linens included.

Yes, duvet covers and inserts are included.

Washed to CDC guidelinesOn time, every turnoverEvery piece tracked
Sample piecesProperty #12
Put in useMon 09:14
Picked up soiledSat 11:02
At our plantSat 15:40
Clean, inspected & packedSun 10:21
DeliveredSun 16:05
600k+ lb
of linen washed
37k+
pieces tracked one by one
160+
properties on our routes
1,200+
beds kept in fresh linen
7
days a week, pickup and delivery

Every turnover

Clean, crisp, on time, every time.

01 · CLEAN

Hygienically clean.

Washed to CDC laundry guidelines for temperature and chemistry, then steam pressed. Clean you can put a guest on.

02 · GUEST-READY

Crisp, like a hotel.

Pressed duvet covers, flat sheets and pillowcases, soft folded towels. The bed looks right the moment your guest walks in.

03 · ON TIME

Ready every time.

Deliveries are planned from your booking calendar, so clean sets are waiting at your collection point before your crew needs them, even on the busiest Sunday.

04 · NEVER MIXED UP

Yours stays yours.

With our linens, each property simply gets the right sets for its beds. Anything of your own you send along, like curtains or cushion covers, comes back to the same property and never ends up somewhere else.

Linens included · One flat rate

Never buy a sheet or towel again.

One flat rate per turnover, sized to your property, covers it all. Premium linens for your guests, hygienically clean and delivered on time for every booking. No counting, no buying, no math.

  • One flat rate per turnover, sized to each property, nothing when it sits empty
  • Premium, hotel-quality linens for your guests, nothing to buy
  • Duvet covers and inserts included, not just sheets and towels
  • Hygienically clean and ready on time for every booking
  • The right number of sets for each property's beds, always there, with worn or damaged pieces replaced for you

How a sheet travels

Follow one thread from your calendar back to your closet.

01 · Your calendar

Your bookings place the orders.

We connect to your PMS, booking calendar or spreadsheet. Every new booking creates the order for its turnover on its own, with the right sets for that property's beds, ready before your crew arrives.

PMSBooking calendarGoogle Sheets

Next-day bookings and cancellations, all handled for you.

02 · Pickup & delivery

Worry-free pickup and delivery, on autopilot.

Your booking schedule sets ours. We pick up and deliver 7 days a week, rain or shine, so clean linens are ready for every next booking. Nothing to call in, nothing to remember.

Ready for your next booking, or that turnover is free.

03 · Our plant

Clean, hygienic, crisp.

Every load is washed at the temperatures and with the chemistry the CDC recommends for hospital laundry. Our hypoallergenic products lift and remove soil without damaging the fibers. Sheets, pillowcases and duvet covers are steam pressed, so they come out crisp like a hotel's. Towels come out soft. Damaged pieces are pulled out and replaced, and every order is packed protected from dust and moisture.

04 · Bundled by bed size

Every bed, bundled and ready to make.

We bundle each bed's linens by size, flat sheets and pillowcases together, and sort everything by size and type. Your crew grabs the King bundle for the King bed and gets to work. Every property takes less time, and the time saved can make room for one more property in the day.

05 · Your closet

Your closet, always at par.

We bring the clean linen back to your collection point, packed by property. We send exactly what brings each property back to par, not just a swap of dirty for clean, so your housekeeping closet is always stocked for the next turn.

06 · Your report

Your closet inventory, on record.

We keep track of your closet inventory and send you a report for every booking, with what we sent, what came back and what was damaged. The next delivery brings your closet back to par.

See an example report

Linen inventory, booking by booking

Every booking, accounted for.

For each stay we know what we sent, what came back and what was damaged. The next delivery puts it right. You stop counting towels and start reading a report.

We give your crew a scanner. When they bring the clean linen into the property, one quick scan of the closet tells us what is there, with no counting by hand.

Damage from regular use is on us. The next delivery replaces it at no charge.

Services

Our linens, yours, or both.

Your own linen

We wash it, you keep it.

Already own your linen? We mark every piece, wash and press it, and send it back to the property it came from.

  • Stays yours, always
  • Every piece tracked
  • Never mixed with another property
Mixed

Top up what you own.

Keep your own sets and let us fill the gaps from our stock, with one charge per turnover.

  • Your linen plus ours
  • Delivered together
  • One charge per turnover

Who we serve

Built for vacation rental managers and owners.

Your Sunday

Forty checkouts and one property short of linen. The crew borrows from the next one, sets from different properties get mixed for good, and the property they were meant for comes up short.

With us

  • Deliveries planned from your booking calendar
  • Every bed bundled by size, so crews make beds faster
  • A report for every booking of what went out, came back and was damaged

Getting started

Tell us about your properties. We handle the rest.

  1. 01Describe each propertyHow many beds and of what size, the baths, the kitchen, a pool.
  2. 02We set its par and rateThe right number of sets for that property, and one flat rate per turnover.
  3. 03Your first turnover is on usJudge the finish, the timing and the report before you commit.
How clean is the linen?

Every load follows the CDC guidelines for hospital laundry on water temperature and chemistry, with hypoallergenic products that are gentle on the fibers. Sheets, pillowcases and duvet covers are then steam pressed and folded. It arrives hygienically clean, crisp and folded.

How is the price set?

One flat rate per turnover for each property, set by its size, from how many beds and of what size to the baths, the kitchen and a pool. It holds for the length of your contract. With our linens, the linens are part of that rate. Tell us about your properties and we send you the number before you start. See how pricing works.

Are duvet covers and inserts included?

Yes. Duvet covers are changed every turnover, like the sheets. Inserts stay on the bed between stays, so your housekeeper sends them in whenever they need a wash, and they come back clean.

What does "ready or free" mean?

If your clean linens are not at your collection point at the agreed time, or a property is short of its par, that turnover is free. We credit it on that property's invoice.

Where do we drop off and pick up linen?

At one of our collection points or at our plant. We have collection points in neighborhoods around the lake, so you use the one that suits your properties. You get an access code, and your crew can drop off used linen and pick up clean sets 24/7.

What if a piece is damaged?

Damage from regular use is on us. Your crew reports it with a photo from the scanner we give them, and the replacement comes on the next delivery.

Can you work with our booking calendar or PMS?

Yes. We connect to your PMS, booking calendar or a Google Sheet, and each new booking creates its order on its own, so the right sets are ready before your crew arrives.

How soon can we start?

The same day. Send us your properties' details and sign the contract, and we can start right away.

Who do you work with?

Vacation rentals and other short-term rentals (STR), property managers, corporate housing and recreational parks with cabins. If your guests need fresh linen between stays, we can serve you. Have a special requirement or a different kind of business? Let's talk.

Do I need many properties to start?

No. Start with one property and add more when you're ready.

Who runs the service?

No middlemen here! Carolina Linen & Laundry is locally owned and operated, based in Mooresville, NC. We wash your linen in our own plant and deliver it on our own routes, so one company answers for it from pickup to delivery.

Where do you operate?

We serve Mooresville, Sherrills Ford, Terrell, Denver, Troutman, Cornelius, Davidson, Huntersville, Statesville, and nearby Lake Norman towns.

Get my first turnover free